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Online Resources Delivers Value to Utility Companies

Serving all facets of the utility industry, including electric, gas, water, energy and phone.

The eCom Advantage Solution

Online Resources’ eCom Advantage is the most comprehensive set of electronic billing solutions for presentment, payment and receivables to billers in many industries.

Maintain Compliance with Payment Industry Regulations
Rely on Online Resources and our investment in regulatory compliance and customer privacy.

Give Customers More Options to Pay
Support your customers’ choice for making electronic payments, however they choose to pay—whether over the phone or on the Web. With integrated channels, call center agents have the most up-to-date information at their fingertips.

Prevent Costly Shut-off and Customer Inconvenience
Provide customers with real-time acknowledgement of payment, so they can rest assured knowing utility service will continue and you don’t incur the costs of shut-off.

Contact us today to discuss how you can maintain payment compliance and deliver customer convenience with Online Resources' electronic payment, presentment and receivables solutions.

Online Resources is pleased to offer a new, lower cost payment program for utilities.
Click here to learn more!

Miami-Dade County launched a full EBPP strategy, and currently receives more than 40 percent of their water and sewer payments electronically. Learn more…

Washington Gas enables their customers to make last-minute payments, enhancing customer service and reducing costly shut-offs. Learn more…