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Service Payment

Service Fee

Deliver the convenience of electronic bill payment to your customers at no additional cost to you.  Service Fee enables you to expand the payment options available to your customers while they, for a small fee, get a convenient new way to pay their bill at the last minute. 

With Service Fee, you’ll get the powerful technology of our comprehensive one-time payment application in a low-cost option that is quick to implement with minimal in-house IT support.  You can leverage co-branding to provide your customer with familiarity and peace of mind, and trust a third party to charge the fee.

  • Customer Convenience – Enable your customers to make payments via the Web, IVR, live agent or mobile. They can pay by credit card, debit card, or directly from a savings or checking account.
  • Security & Compliance – Trust Online Resources to maintain compliance with payment industry rules and regulations.
  • Administrative Control – Access real-time, on-demand reporting, tracking and management via our Web-based Client Console

Service Fee is part of a full suite of products that can be easily integrated to deliver a complete electronic payment solution.

Learn why integration should be a key component of your strategy!

Please contact us to receive more information about this product, and a representative from Online Resources will contact you shortly.

Industries Served:

View a short demo of the Payment Advantage Suite

How Service Fees Work

Collect & Validate – Service Fee gathers customer information from any of the available payment modes and validates the data in real-time.

Process – ACH payments are batched and processed daily, and credit and debit card payments are authorized in real time.

Settle – Payments are settled directly to your account(s), with remittance information provided to your accounts receivable system in a lockbox format you specify.

Report – Data is stored in our secure data center and accessible through the Web-based Client Console.