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Electronic Biller Directory

Maximizes accuracy when capturing customer payment instructions by validating payee information against a database of more than 3,000 billers. It expedites payment posting and delivery and makes for satisfied customers.

Bill Payment and Presentment

 Real-Time Funds
 Same-Day Payments
 Patented EFT Gateway
 Dedicated Resolution Team
 Advanced Services
 Alerts
 A2A Transfers
 Account Aggregation
 Money HQ^SM

Relationship Managment

 24x7 Customer Care
 24x7 Technical Support
 ICM^SM Marketing
- Real-Time Messaging
Module
- Life Cycle Programs
 High-Risk User/Transaction Reports

Administrative Modules

 User Authentication/span>
 User Maintenance
 Payment IQ
 Secure email
 Reporting

Quality Guarantees

 Service Quality Index
- User-Satisfaction
- System Performance
- Bill Payment Accuracy
- Customer Care
Performance
 $25,000 Payment
Guarantee