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The Ideal Balance of Control and Convenience

The Command edition is an exceptionally full-featured online banking system that’s yours to customize at virtually every point of contact with the consumer. You get the full power of the industry’s leading bill payment and presentment service, backed by expert customer care and consumer marketing.

Internet Banking
Bill Payment and Presentment
Relationship Management
Control Modules
Quality Guarantees


Internet Banking

With Command, you can take control of the online banking processes that mean the most to you—the user experience, the branding, and the messaging—while delivering an online banking experience that’s absolutely secure, reliable, and intuitive.

Bill Payment and Presentment

Thanks to our patented real-time debit gateway, Online Resources can deliver the fastest bill payments in the industry, while paving the way for the future of real-time payments.

Relationship Management

By combining customer care and marketing, Online Resources has created a relationship management service that’s unequaled in its power to drive bill payment adoption and strengthen and expand customer relationships.

Control Modules

Use our modules to convert real-time consumer information into highly effective, one-to-one marketing. Customize the user interface, update consumer information, or shadow consumer activity. Or take advantage of our application program interface to create your own plug-in system modules.

Quality Guarantees

By offering your users the most responsive and effective products and services possible, we can ensure that you enjoy exceptional levels of consumer satisfaction for your online offerings--and attain the best possible return on your investment.

For more information, read the Command brochure. (Requires Adobe Acrobat)

If you’d like more information about this product, please contact us.


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Internet Banking

 Self Service
- e-Statement
 - Check Imaging
 - Check Ordering
  Advanced Services
- Alerts
 - A2A Transfers
 - Account Aggregation
 - Web Connect

Bill Payment and Presentment

 Guaranteed Funds
  Same-Day Payments
  Patented EFT Gateway
  Dedicated Resolution Team
  $25,000 Payment
Guarantee

Relationship Management

 24x7 Customer Care
 24x7 Technical Support
 ICMsm Marketing
 Dedicated Resolution Team

Control Modules

 User Maintenance
 User Shadowing
 Reporting
 GUI Customizer
 Multilingual

Quality Guarantees

 Service Quality Index
 - User-Satisfaction
- System Performance
- Bill Payment Accuracy
- Customer Care
Performance
 $25,000 Payment
Guarantee