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Internet Banking |
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Bill Payment and Presentment |
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Relationship Management |
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Control Modules |
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Quality Guarantees |
With Advantage, you benefit from a full-featured online banking platform that has been refined and perfected to optimize the user experience. Advantage supports a variety of innovative banking services as Quicken® Direct Connect and award-winning Money HQsm.
Bill Payment and PresentmentThanks to our patented real-time debit gateway, Online Resources can deliver the fastest bill payments in the industry, while paving the way for the future of real-time payments.
Relationship ManagementBy combining customer care and marketing, Online Resources has created a relationship management service that’s unequaled in its power to drive bill payment adoption and strengthen and expand customer relationships.
Control ModulesThe Web-based administrative modules that come with Advantage give you the power to step in at any time to answer consumer questions, head off problems before they occur, and take action to correct them.
Quality GuaranteesBy offering your users the most responsive and effective products and services possible, we can ensure that you enjoy exceptional levels of consumer satisfaction for your online offerings--and attain the best possible return on your investment.
For more information, read the Advantage brochure. (Requires Adobe Acrobat).Internet Banking
Bill Payment and Presentment
Self Service
- e-Statement
- Check Imaging
- Check Ordering
Advanced Services
- Alerts
- A2A Transfers
- Account Aggregation
- Money HQsm
- Quicken Direct Connect
Relationship Management
Guaranteed Funds
Same-Day Payments
Patented EFT Gateway
Dedicated Resolution Team
Control Modules
24x7 Customer Care
24x7 Technical Support
ICMsm Marketing
Quality Guarantees
User Maintenance
User Shadowing
Payment IQ
Secure email
Reporting
Service Quality Index
- User-Satisfaction
- System Performance
- Bill Payment Accuracy
- Customer Care
Performance
$25,000 Payment
Guarantee