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Online Resources Posts Third Quarter Results
Quarterly Operating Data
(Unaudited)
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Total |
% Change |
| 3Q04 |
4Q041 |
1Q051 |
2Q05 |
3Q05 |
3Q05 vs. 2Q05 |
3Q05 vs. 3Q04 |
ACCOUNT PRESENTATION
Banking Services |
| Users (#K) |
463 |
485 |
501 |
511 |
577 |
13% |
25% |
| Adoption Rate2 |
21.1% |
22.4% |
27.6% |
28.1% |
26.9% |
-4% |
27% |
| Clients |
180 |
183 |
182 |
180 |
178 |
-1% |
-1% |
| Card Services |
| Users (#K) |
n/a |
1,986 |
2,213 |
2,405 |
2,587 |
8% |
n/a |
| Adoption Rate3 |
n/a |
14.9% |
15.7% |
16.0% |
16.4% |
3% |
n/a |
| Clients |
n/a |
6 |
6 |
6 |
6 |
0% |
n/a |
PAYMENTS
Banking Services |
| Users (#K) |
728 |
776 |
828 |
859 |
907 |
6% |
25% |
| Adoption Rate4 |
6.8% |
8.2% |
9.0% |
9.5% |
9.1% |
-4% |
34% |
| Transactions (#M) |
9.6 |
10.2 |
10.9 |
11.3 |
11.6 |
3% |
21% |
| Clients |
697 |
716 |
740 |
740 |
770 |
4% |
10% |
RELATIONSHIP MANAGEMENT
Banking Services |
| Products/User |
1.30 |
1.31 |
1.31 |
1.31 |
1.28 |
-2% |
-2% |
| Upsells6 |
17,060 |
18,980 |
19,897 |
17,961 |
23,430 |
30% |
37% |
| Clients |
341 |
356 |
372 |
388 |
416 |
7% |
22% |
| TOTAL ENTERPRISE |
| Unique Users7 (#K) |
| Banking Services |
1,065 |
1,125 |
1,195 |
1,243 |
1,346 |
8% |
26% |
| Card Services |
n/a |
1,986 |
2,213 |
2,405 |
2,587 |
8% |
n/a |
| Total |
1,065 |
3,111 |
3,408 |
3,648 |
3,933 |
8% |
269% |
| Adoption Rate (Total)8 |
10.0% |
13.6% |
14.6% |
15.1% |
15.3% |
1% |
53% |
| Payment Transactions (#M) |
9.6 |
10.2 |
10.9 |
11.3 |
11.6 |
3% |
21% |
| Unique Clients |
697 |
722 |
746 |
772 |
806 |
4% |
16% |
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Notes:
- Does not include Sears, a Card & Credit Services division
client that was acquired and left in 2Q05.
- The number of users divided by the 2.2 million total launched checking and other eligible accounts held with our Banking Services clients. The numbers of checking accounts are as reported to us by our clients.
- The number of users divided by the 15.7 million active card accounts held with our Card Services clients. Based on industry averages, we have defined active card accounts to be 50% of total card accounts, and like the industry, are reporting adoption rates against the active card account base.
- The number of users divided by the 10.0 million total payments-eligible launched checking accounts held with our Banking Services clients. The numbers of checking accounts are as reported to us by our clients.
- The number of additional services (e.g., bill payment, Money HQ, Quicken) that banking users enrolled in during the quarter.
- The number of unique users that use either account presentation services and/or payment services. Some may be counted in both account presentation and payments.
- The number of users divided by the sum of 15.7 million active card accounts held with our Card Services clients and the 10.0 million launched checking accounts held with our Banking Services clients.
- As of June 30, 2005, includes clients for which the Company provides custom software and support.
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Back
Media Contact: Beth Halloran,
Director, Corporate Communications
Online Resources Corporation
703.653.2248
bhalloran@orcc.com
Investor Contact: Catherine Graham,
EVP & Chief Financial Officer
703.653.3155
cgraham@orcc.com
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