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Online Resources Posts Third Quarter 2004 Results

Increased Adoption and Operating Leverage Fuel Strong Earnings Growth

Statements of Operations
(Unaudited)
(In thousands, except per share data)

  THREE MONTHS ENDED
SEPTEMBER 30,
NINE MONTHS ENDED
SEPTEMBER 30,
  2004 2003 2004 2003
Revenues:
  Banking Services $ 728 $ 973 $ 2,290 $ 3,224
  Payment Services 7,349 5,665 20,476 15,128
  Consumer Contact Services 2,017 2,109 5,881 6,502
  Professional Services and Other 953 512 2,236 3,832
    Total Revenues 11,047 9,259 30,883 28,686
Expenses:
  Cost of Revenues 3,879 4,011 12,107 11,622
Gross Profit 7,168 5,248 18,776 17,064
  General and Administrative 2,262 2,041 6,816 6,253
  Selling and Marketing 1,748 1,609 5,399 4,635
  System and Development 1,025 1,030 2,839 2,876
    Total Expenses 5,035 4,680 15,054 13,764
Income (Loss) from Operations 2,133 568 3,722 3,300
Other Income (Expense)
  Interest Income 31 20 83 57
  Other Income 33 - 33 -
  Interest Expense 6 (209) 3 (795)
  Debt Conversion Expense - - - (181)
    Total Other Income (Expense) 70 (189) (119) (919)
Income (Loss) Before Income Taxes 2,203 379 3,841 2,381
Income Tax Provision 53 15 71 42
    Net Income (Loss) $ 2,150 $ 364 $ 3,770 $ 2,339
Net Income (Loss) Per Share:
  Basic $ 0.12 $ 0.02 $ 0.21 $ 0.16
  Diluted $ 0.11 $ 0.02 $ 0.19 $ 0.15
Shares used in calculation of Net Income (Loss) Per Share:
  Basic 18,128 15,450 18,007 14,429
  Diluted 20,032 17,418 20,057 15,279
Reconciliation of Net Income to EBITDA (See Note 1):
  Net Income (Loss) $ 2,150 $ 364 $ 3,770 $ 2,339
  Depreciation 838 860 2,767 2,355
  Other Income (Expense) (70) 189 (119) 919
  Taxes 53 15 71 42
  EBITDA (See Note 1) $ 2,971 $ 1,428 $ 6,489 $ 5,655

1. EBITDA represents earnings (loss) before interest, taxes, depreciation and amortization, and gains or losses from extraordinary items.

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    Media Contact: Beth Halloran,
    Director, Corporate Communications
    703.394.5248
    bhalloran@orcc.com

    Investor Contact: Catherine Graham,
    EVP & Chief Financial Officer
    703.394.5155
    cgraham@orcc.com