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Online Resources Posts Third Quarter 2004 Results

Increased Adoption and Operating Leverage Fuel Strong Earnings Growth

MCLEAN, Va., October 20, 2004

Online Resources Corporation (Nasdaq: ORCC), a leading outsourcer of Internet banking and payment services, today reported financial and operating results for the three months ending September 30, 2004.

  • Revenue for the third quarter of 2004 was $11.0 million, an increase of 19 percent over third quarter 2003 revenue of $9.3 million.

  • Earnings before interest, taxes, depreciation and amortization (EBITDA) for the third quarter of 2004 increased to $3.0 million, an improvement of 108 percent compared to $1.4 million in third quarter 2003.

  • Net income for the third quarter 2004 was $2.1 million, or $0.11 per share, compared to $364,000, or $0.02 per share, in the same quarter of the prior year.

    "This quarter was marked by operating achievement, with earnings results exceeding the high end of our expectations," stated Matthew P. Lawlor, chairman and chief executive of the Company. "We crossed the one million-user threshold, entirely through organic growth. In addition, during the quarter we signed our 100th new client for this year, confirming that the initiative to expand our distribution channel is working."

    Compared to the second quarter of 2004, users expanded from 972,000 to 1,065,000, consumer adoption of Internet banking services increased from 19.3 percent to 21.1 percent, and payment services adoption increased from 6.2 percent to 6.8 percent. The Company expanded its distribution channel to 697 financial institutions with the addition of 10 net new clients.

    Lawlor added, "We look forward to completing a strong year and are raising our 2004 earnings guidance accordingly. Prospects for 2005 are also encouraging, particularly in our payments business. Strategically, we expect to close the Incurrent transaction in the fourth quarter, and are excited by the potential to bring together our unique banking industry capabilities with Incurrent's credit card domain expertise and distribution."

    2004 Business Outlook
    The following statements are forward looking and actual results may differ materially. The Company has not changed its implied guidance for the fourth quarter of 2004, which indicated a sequential decline in earnings from the third quarter of 2004. This is due in part to the planned move of the Company's headquarters to a site nearby and the related one-time expenses. As a result of stronger than expected third quarter earnings, however, the Company is increasing its earnings guidance for full year 2004. The Company's guidance does not include any potential impact from Incurrent or changes in accounting for stock options.

    First Quarter 2004

  • Revenue is expected to be between $10.8 million and $11.3 million.

  • Gross profit margin is expected to be between 62 percent and 64 percent.

  • EBITDA is expected to be between $2.0 million and $2.4 million.

  • Net income is expected to be between $0.05 and $0.07 per share based on a projected 20.2 million in fully diluted shares outstanding.



    Full Year 2004

  • Revenue is still expected to be between $41.7 million and $42.2 million.

  • Gross profit margin expectation is increased to between 60 and 62 percent.

  • EBITDA expectation is increased to between $8.5 million and $8.9 million.

  • Net income expectation is increased to between $0.24 and $0.26 per share based on a projected 20.2 million in fully diluted shares.



    The Company will provide 2005 guidance after the close of the Incurrent transaction.

    The Company's management will host a conference call to discuss its third quarter results today at 4:15 p.m. ET. The conference call dial-in number is (800) 938-1087 for domestic participants and (706) 679-7266 for international participants. Alternatively, a live web cast of the call will be available through the "Investors" section of Online Resources' web site at www.orcc.com. The call and web cast will be recorded and available for playback from 8:00 p.m. ET on October 20th until midnight on Wednesday, October 27th. For the conference call playback, dial (800) 642-1687 for domestic participants and (706) 645-9291 for international participants and enter code 1036051. For web cast replay, go to the "Investors" section of www.orcc.com.

    About Online Resources

    Online Resources powers Internet financial services for approximately 700 firms nationwide. The Company's account presentation, payment and relationship marketing services are branded to its client banks, credit unions and payment acquirers. The Company annually processes over 100 million transactions and $10 billion in payments for one million consumer end-users. Founded in 1989, Online Resources (Nasdaq: ORCC, Website: www.orcc.com) has been widely recognized as one of the nation's fastest growing technology firms.

    This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.

    Media Contact: Beth Halloran,
    Director, Corporate Communications
    703.394.5248
    bhalloran@orcc.com

    Investor Contact: Catherine Graham,
    EVP & Chief Financial Officer
    703.394.5155
    cgraham@orcc.com