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Online Resources Posts Strong First Quarter 2004

Consumer Adoption And New Clients Up Sharply

Statements of Operations
(Unaudited)
(In thousands, except per share data)

  THREE MONTHS ENDED
MARCH 31,
  2004 2003
Revenues:
  Banking Services $ 785 $ 1,308
  Payment Services 6,336 4,575
  Consumer Contact Services 1,931 2,415
  Professional Services and Other 715 2,712
    Total Revenues 9,767 11,010
Expenses:
  Cost of Revenues 4,283 3,850
Gross Profit 5,484 7,160
  General and Administrative 2,278 2,312
  Selling and Marketing 1,867 1,545
  System and Development 935 891
    Total Expenses 5,080 4,748
Income (Loss) from Operations 404 2,412
Other Income (Expense)
  Interest Income 26 23
  Interest Expense (2) (312)
  Total Other Income (Expense) 24 (289)
Income (Loss) Before Income Taxes 428 2,123
Net Income (Loss) Per Share:
  Basic $ 0.02 $ 0.15
  Diluted $ 0.02 $ 0.15
Shares used in calculation of Net Income (Loss) Per Share:
  Basic 17,883 13,708
  Diluted 20,097 14,290
Reconciliation of Net Income to EBITDA (See Note 1):
  Net Income (Loss) $ 419 $ 2,123
  Depreciation 969 753
  Other Income (Expense) (24) 289
  Taxes 9 -
  EBITDA (See Note 1) $ 1,373 $ 3,165

1. EBITDA represents earnings (loss) before interest, taxes, depreciation and amortization, and gains or losses from extraordinary items.

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    Media Contact: Beth Halloran,
    Director, Corporate Communications
    703.394.5248
    bhalloran@orcc.com

    Investor Contact: Catherine Graham,
    EVP & Chief Financial Officer
    703.394.5155
    cgraham@orcc.com