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Online Resources Posts Fourth Quarter And Full Year 2003 Results

Revenue and Earnings at High End of Expectations

Statements of Operations
(Unaudited)
(In thousands, except per share data)

  THREE MONTHS ENDED
DECEMBER 31,
TWELVE MONTHS ENDED
DECEMBER 31,,
  2003 2002 2003 2002
Revenues:
  Banking Services $ 840 $ 1,348 $ 4,064 $ 5,310
  Payment Services 5,914 4,303 21,042 15,254
  Consumer Contact Services 1,999 2,371 8,501 9,039
  Professional Services and Other 969 474 4,801 2,751
    Total Revenues 9,722 8,496 38,408 32,354
Expenses:
  Cost of Revenues 3,881 3,482 15,503 14,628
Gross Profit 5,841 5,014 22,905 17,726
  General and Administrative 2,374 1,849 8,627 7,038
  Selling and Marketing 1,798 1,385 6,433 5,368
  System and Development 955 1,057 3,831 4,345
    Total Expenses 5,127 4,291 18,891 16,751
Income (Loss) from Operations 714 723 4,014 975
Other Income (Expense)
  Interest Income 22 21 79 127
  Interest Expense (23) (281) (818) (1,260)
  Other Expense - (1) - (36)
  Debt Conversion Expense (314) (20) (495) (212)
    Total Other Income (Expense) (315) (281) (1,234) (1,381)
Income (Loss) Before Income Taxes 399 442 2,780 (406)
Income Tax Provision (26) - 16 -
    Net Income (Loss) $ 425 $ 442 $ 2,764 $ (406)
Net Income (Loss) Per Share:
  Basic $ 0.02 $ 0.03 $ 0.18 $ (0.03)
  Diluted $ 0.02 $ 0.03 $ 0.17 $ (0.03)
Shares used in calculation of Net Income (Loss) Per Share:
  Basic 15,450 13,580 14,429 13,473
  Diluted 19,423 14,725 16,685 13,521
Reconciliation of Net Income to EBITDA (See Note 1):
  Net Income (Loss) $ 426 $ 442 $ 2,764 $ (406)
  Depreciation 1,009 756 3,364 2,644
  Other Income (Expense) 315 281 1,234 1,381
  Taxes (26) - 16 -
  EBITDA (See Note 1) $ 1,723 $ 1,479 $ 7,378 $ 3,619

1. EBITDA represents earnings (loss) before interest, taxes, depreciation and amortization, and gains or losses from extraordinary items.

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    Media Contact: Beth Halloran,
    Director, Corporate Communications
    703.394.5248
    bhalloran@orcc.com

    Investor Contact: Catherine Graham,
    EVP & Chief Financial Officer
    703.394.5155
    cgraham@orcc.com