Online Resources Adds To Its Executive Team

Holly J Palmeri and Daniel M. Thomas Promoted in Support of Company's Strategic Direction

MCLEAN, Va., November 6, 2003

Online Resources Corp. (Nasdaq: ORCC), a leading outsourcer of Internet banking and payment services, today announced two additions to its executive management team. Holly Palmeri has been promoted to Senior Vice President, Client Services, and Dan Thomas has been promoted to Senior Vice President, Strategic Development. The promotions are in recognition of Palmeri's and Thomas' superior performance in their current roles, as well as in support of the Company's future strategic direction.

Holly Palmeri joined Online Resources in 1991 as one of the Company's first employees. She served in a variety of marketing and client relationship assignments and developed the Company's first client training program. She now heads the Company's large account management team, which provides business-to-business support and consulting to the Company's more than 550 financial institution clients.

"Dan and Holly have certainly made outstanding contributions to the company's growth and success," said Matthew P. Lawlor, chairman and chief executive officer of Online Resources. "But these promotions are even more about our future, where we recognize the criticality of further deepening our relationships with our clients and strategic partners, who depend on Online Resources to help them succeed in the Internet channel."

Under Palmeri's direction, the Company's account management team is consistently recognized by Online Resources' clients as having a major influence on their high levels of service satisfaction. Palmeri began her career with the Company while finishing her undergraduate degree. Palmeri, a native Virginian who currently resides in Cookeville, Tennessee, earned her bachelor's degree from George Mason University.

Since assuming his duties for the Company's strategic development, Thomas has significantly expanded the Company's relationships with core processors, and developed e-commerce opportunities for the Company's patented real-time payments gateway. Prior to Online Resources, Thomas spent eight years with ARINC, an airline-owned network services company where he was responsible for new product development and financial authorization systems. He also served twelve years with McDonnell Douglas, heading a number of key product and technical initiatives for its Payment Systems Division. Thomas, a native Marylander currently residing in Annapolis, earned his bachelor's degree in Information Systems Management and recently his master's degree in Management & Technology from the University of Maryland.

About Online Resources

Online Resources (Nasdaq: ORCC - www.orcc.com) is an outsourcer of Internet banking and payment services to over 500 financial institutions nationwide. In contrast to other providers, Online Resources owns, operates and drives critical banking, payments and marketing infrastructure that enable a superior customer experience and Internet channel success. The company's services, branded to our financial institution clients, power over 100 million transactions and $7 billion in consumer bill payments annually. Founded in 1989, Online Resources has been recognized as one of the nation's fastest growing technology companies.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.

Media Contact: Beth Halloran,
Director, Corporate Communications
703.394.5248
bhalloran@orcc.com

Investor Contact: Catherine Graham,
EVP & Chief Financial Officer
703.394.5155
cgraham@orcc.com