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Online Resources Reports Second Quarter Growth Versus Prior Year

Maintains Operating Profit and Positive Cash Flow in Transitional Quarter

Quarterly Operating Data (See Note 1)
    % Change
3Q 2001 4Q 2001 1Q 2002 2Q 2002 3Q 2002 4Q 2002 1Q 2003(see Note 1) 2Q 2003 2Q03 vs. 2Q02 2Q03 vs. 1Q03
FINANCIAL DATA
Revenue ($M) $6.4 $6.7 $7.8 $7.9 $8.2 $8.5 $11.0 $8.4 7% -24%
Gross Profit ($M) $2.8 $3.1 $3.9 $4.2 $4.6 $5.0 $7.2 $4.7 11% -35%
  Gross Profit Margin 44% 47% 50% 53% 57% 59% 65% 55% 4% -15%
EBITDA ($M) ($1.4) ($0.7) $0.3 $0.8 $1.1 $1.5 $3.2 $1.1 36% -66%
Income/(Loss) from Operations ($M) ($1.9) ($1.2) ($0.3) $0.1 $0.4 $0.7 $2.4 $0.3 117% -87%
USAGE
Unique Users (#K) 409 449 509 542 575 623 661 720 33% 9%
  Using Banking Services (#K) 264 292 337 365 374 403 420 390 7% -7%
  Using Payment Services (#K) 213 233 259 267 300 327 349 431 60% 23%
Adoption Rates
  Banking % (see Note 2) 6.4% 7.2% 9.0% 9.2% 10.4% 11.2% 11.2% 14.0% 52% 25%
  Payment % (see Note 3) 2.5% 2.7% 3.1% 3.4% 3.8% 4.2% 4.4% 5.1% 50% 16%
Transactions
  Banking Transactions (#M) 8.2 9.0 11.1 12.4 16.1 18.1 20.0 18.9 52% -6%
  Payment Transactions (#M) 2.9 3.3 3.7 3.9 4.3 4.6 4.9 5.4 37% 10%
DISTRIBUTION CHANNEL
Total Clients (#) 474 472 475 474 484 534 550 557 18% 1%
  Aggregate Checking Accounts (#M) 8.6 8.7 9.0 8.7 8.6 9.9 10.0 8.8 2% -12%
  Aggregate Account Holders (#M) 17.7 17.8 18.3 16.8 16.2 18.2 18.4 16.2 -4% -12%
  % of Clients Enabled 94% 93% 96% 96% 95% 85% 85% 93% -3% 9%

Notes:

  1. 1Q 2003 includes a one-time fee of $2.2 million, in connection with the early termination of the Company's contract with Cal Fed, which was acquired and migrated to the Citigroup platform.
  2. Represents the percentage of users subscribing to our Internet Banking Service, out of the total number of checking accounts serviced by the Company's Full Service clients (excluding clients who use our standalone Payment Services).
  3. Represents the percentage of users subscribing to our Payment Services, out of the total number of checking accounts serviced by all of the Company's clients (includes both Full Service and standalone Payment Service clients).

Media Contact: Beth Halloran,
Director, Corporate Communications
703.394.5248
bhalloran@orcc.com

Investor Contact: Catherine Graham,
EVP & Chief Financial Officer
703.394.5155
cgraham@orcc.com