
Online Resources Converts 40,000 Users
Ohio Savings Bank Launches New Services on Online Resources' Platform
MCLEAN, Va., February 25, 2003
Online Resources Corp. (Nasdaq: ORCC), a leading outsourcer of Internet banking and payment services, today announced that Ohio Savings Bank, an institution with nearly $13 billion in assets and more than 600,000 customers, has completed its conversion to Online Resources' platform for the Company's full service offering. As a result, Online Resources now provides Internet banking and payments services to approximately 40,000 additional existing users.
"Though conversions are always complex in nature, our experience was very smooth thanks to Online Resources' conversion experience and the extensive coordination of our respective staffs," commented Jo Ann Boylan, Executive Vice President of Ohio Savings Bank. "We are pleased to launch Online's tightly integrated services to our customers, who will enjoy the high service quality of their offering. We also look forward to working with Online to improve our bill payment cross-sell rate through its unique consumer marketing capabilities."
"We're very pleased to have Ohio Savings Bank launched," stated Raymond T. Crosier, President and Chief Operating Officer of Online Resources. "We look forward to helping Ohio Savings make the Internet channel profitable by further increasing banking and bill payment adoption across their entire customer base."
About Ohio Savings
Ohio Savings Bank (www.ohiosavings.com) was founded in Cleveland, Ohio in 1889. Since then, the bank has grown from a local savings and loan to a nationally recognized leader in retail banking, wholesale mortgage lending and construction lending. With nearly $13 billion in assets, Ohio Savings is one of the 20 largest mortgage lenders in the United States.
Expansion into Florida began more than 10 years ago with the inception of the AmTrust Bank division (www.amtrust.com ). Today, there are 15 AmTrust Bank branches located throughout southeast Florida. In 2000, the first AmTrust Bank branch opened in the Phoenix, Arizona market, and three additional Arizona locations have opened since then.
Guided by sound and prudent management, Ohio Savings Bank leads the industry in exceptional products and impeccable services. Throughout its history, Ohio Savings Bank has been nationally recognized for its products, service and commitment to the community.
About Online Resources
Online Resources (Nasdaq: ORCC - www.orcc.com) is an outsourcer of Internet banking and payment services to over 500 financial institutions nationwide. In contrast to other providers, Online Resources owns, operates and drives critical banking, payments and marketing infrastructure that enable a superior customer experience and Internet channel success. The company's industry-leading services power approximately 100 million transactions and $5 billion in consumer bill payments annually. Founded in 1989, Online Resources has been named one of the nation's fastest growing technology companies by Deloitte & Touche.
This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.
Media Contact: Beth Halloran,
Director, Corporate Communications
703.394.5248
bhalloran@orcc.com
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