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Online Resources Reports Robust Fourth Quarter

Earnings Exceed Expectations Capping Strong 2002

Quarterly Operating Data

    % Change
1Q 2001 2Q 2001 3Q 2001 4Q 2001 1Q 2002 2Q 2002 3Q 2002 4Q 2002 4Q02 vs.
4Q01		 4Q02 vs.
3Q02
FINANCIAL DATA
Revenue ($M) $5.6 $6.0 $6.4 $6.7 $7.8 $7.9 $8.2 $8.5 27% 4%
Gross profit ($M) $1.9 $2.4 $2.8 $3.1 $3.9 $4.2 $4.6 $5.0 6 8%
  Gross Profit Margin 34% 41% 44% 47% 50% 53% 57% 59% 26% 4%
EBITDA ($M) ($2.5) ($1.9) ($1.4) ($0.7) $0.3 $0.8 $1.1 $1.5 313% 32%
Income/(Loss) from Operations ($M) ($3.1) ($2.4) ($1.9) ($1.2) ($0.3) $0.1 $0.4 $0.7 158% 83%
USAGE
Unique Users (#K) 338 365 409 449 509 542 575 623 39% 8%
  Using Banking Services (#K) 211 236 264 292 337 365 374 403 38% 8%
  Using Payment Services (#K) 184 192 213 233 259 267 300 327 40% 9%
Adoption Rates
  Banking % (see Note 1) 5.0% 5.6% 6.4% 7.2% 9.0% 9.2% 10.4% 11.2% 56% 8%
  Payment % (see Note 2) 2.0% 2.2% 2.5% 2.7% 3.1% 3.4% 3.8% 4.2% 56% 11%
Transactions
  Banking Transactions (#M) 5.4 6.3 8.2 9.0 11.1 12.4 16.1 18.1 101% 12%
  Payment Transactions (#M) 2.4 2.7 2.9 3.3 3.7 3.9 4.3 4.6 39% 7%
DISTRIBUTION CHANNEL
Total Clients (#) 465 472 474 472 475 474 484 534 13% 10%
  Aggregate Checking Accounts (#M) 8.6 8.7 8.6 8.7 9.0 8.7 8.6 9.9 15% 15%
  Aggregate Account Holders (#M) 17.5 17.8 17.7 17.8 18.3 16.8 16.2 18.2 2% 12%
  % of Clients Enabled 90% 93% 94% 93% 96% 96% 95% 85% -9% -11%

Notes:

  1. Represents the percentage of users subscribing to our Internet banking service, out of the total number of checking accounts serviced by the Company's Full Service clients (excluding clients who use our Payment-Only services).
  2. Represents the percentage of users subscribing to our payment services, out of the total number of checking accounts serviced by all of the Company's clients (includes both Full Service and Payment-Only clients).

Media Contact: Beth Halloran,
Director, Corporate Communications
703.394.5248
bhalloran@orcc.com

Investor Contact: Catherine Graham,
EVP & Chief Financial Officer
703.394.5155
cgraham@orcc.com