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MCLEAN, Va., October 10, 2001

Online Resources Corp. (Nasdaq: ORCC), a leading outsourcer of e-financial services, today announced the renewal of its contract with First Virginia Bank (NYSE: FVB), its second largest client. First Virginia Bank, the oldest and largest bank holding company in Virginia, is a $10.3 billion financial institution with offices in Virginia, Maryland and Tennessee.

“We have been very pleased with our five year relationship with Online Resources,” stated First Virginia Chief Financial Officer Richard F. Bowman. “We have continued to survey other vendors and keep coming back to Online’s unique, integrated suite of services. We are particularly heartened by the company’s successful operational and financial scale-up, and the new services Online Resources is offering to complement its first-class banking and bill payment capabilities. We share a conviction that the key to making the Internet channel profitable rests with the sophisticated database marketing and high touch customer care that Online Resources offers.”

Online Resources President and Chief Operating Officer Ray Crosier expressed his appreciation for First Virginia’s commitment. “We would not be the company we are today without the spirit of co-operation and confidence in us from clients like First Virginia. Our contract extension to 2003 builds on a mutual commitment to create a robust, profitable virtual branch for First Virginia.”

About First Virginia Bank

First Virginia is the largest bank holding company headquartered in Virginia and one of the 50 largest in the United States. There are 11 banks in the First Virginia financial group, with 316 offices in Virginia, 56 offices in Maryland and 13 offices in East Tennessee. First Virginia also operates a full-service insurance agency, First Virginia Insurance Services, Inc. The corporation's common stock is traded on the New York Stock Exchange under the symbol "FVB." For more information about First Virginia and its products and services, please visit our website at www.firstvirginia.com.

About Online Resources
Online Resources (Nasdaq:ORCC - www.orcc.com) is a leading outsourcer of e-financial services, with over 500 bank and credit union clients. The company's comprehensive QuotienSM suite of services provides Internet banking, electronic bill payment-presentment, and other consumer and small business e-finance applications. The company performs 24x7 customer care and consumer marketing services, giving clients the benefit of a single, integrated solution, backed by a unique end-to-end service guarantee and real-time transaction capabilities. Online Resources processes over 60 million e-finance transactions annually, including $3 billion in consumer bill payments.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.