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McLean, VA (June 14, 2001) Online Resources Corp. (Nasdaq: ORCC), a leading Internet banking and bill payment service provider to financial institutions, announced electronic bill payments it processes for merchants and payees in the major metropolitan areas average 72 percent, while overall the company's electronic percentage is more than 60 percent.

Online Resources' announcement comes on the heels of the release of a new study by Corby and Company, Inc, a financial services consulting firm founded by two veterans in online financial services whose experience dates back to the earliest days of PC banking, in which financial institutions report general dissatisfaction with their online bill payment programs, due to the fact that 48 percent of their bill payments are still being processed as paper checks and not electronically. Responses to the survey on electronic payment percentage ranked it the lowest in average satisfaction level of the 15 bill payment features measured by the survey.

According to the Corby and Company survey, merchants reported paper payments cost them 300 percent more to process than electronic bill payments.

Online Resources President and Chief Operating Officer Raymond T. Crosier attributes the high rate to the company's unique methodology of processing online bill payments. "Our patented payment process leverages the banking industry's existing real-time payments infrastructure," Crosier said. " This "good funds" model eliminates all risk to the payee and the biller that the payment will bounce, and thereby results in significant savings to both merchants and consumers. The method also allows Online Resources to offer its unique payment guarantee to consumers, which will ultimately lead to increased confidence in electronic bill payment and higher adoption rates."

Online Resources Corporation (www.orcc.com) offers a comprehensive suite of e-financial services. Founded in 1989, the company provides its QuotienSM Internet banking, bill payment, customer care and other Web-based financial services to over 500 financial institutions with 400,000 consumer and small business end-users. As part of its suite of services, the company processes approximately 10 million bill payments per year, clearing over $3 billion. An integrated database enables seamless user support, targeted marketing and personalization. Clients and users benefit from a simple yet powerful Internet solution, backed by an end-to-end service quality guarantee and bundled pricing advantages.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.