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Online Resources Reports Robust 1st Quarter

First Quarter 2001 Comparative Operating Data

  Year to Year Quarters Sequential Quarters
1Q00 1Q01 %Chg 4Q00 1Q01 % Chg
Actual Users
Total users (#K, note 1) 166 395 138% 352 395 12%
Total transactions (#M, note 2) 5.3 11.9 125% 9.7 11.9 23%
Bill payments (#M, note 3) 1.1 2.4 118% 1.9 2.4 26%
Enabled Potential Users
Financial institutions launched (note 4) 324 470 45% 444 470 6%
Checking accounts (#M, note 5) 7.1 8.6 21% 8.4 8.6 2%
Total account holders (#M, note 6) 13.4 16.9 26% 15.5 16.9 9%
Total Potential Users
Financial institutions signed (note 7) 408 514 26% 508 514 1%
Checking accounts (#M, note 8) 7.7 9.0 17% 8.9 9.0 1%
Total account holders (#M, note 9) 14.8 17.5 18% 16.5 17.5 6%

Notes

  1. Includes billable enrolled users at Online Resources ("ORCC") financial institution clients
  2. Includes banking transactions, bill payments, customer care contacts, EFT authentications and e-finance transactions
  3. Includes bill payments only, where ORCC processes both consumer debit and biller credit, acting as Consumer Service Provider
  4. Number of financial institution clients who have completed implementation, and which support live consumer transactions
  5. Total checking accounts held at client financial institutions who have launched ORCC services
  6. Total account holders at client financial institutions who have launched ORCC services
  7. Total number of financial institution clients who have contracted for ORCC services (in process of implementation or fully launched)
  8. Total checking accounts held at client financial institutions who have contracted for ORCC services
  9. Total account holders at client financial institutions who have contracted for ORCC services

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Media Contact: Dorothy Thompson of Online Resources,
703.384.5328
dthompson@orcc.com
Investors Contact: Carl D. Blandino, CFO of Online Resources,
703.394.5100
cblandino@orcc.com