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MCLEAN, Va., April 25, 2001

McLean, VA Online Resources Corp. (Nasdaq: ORCC), a leading Internet application service provider to financial institutions, today reported financial and operating results for the three months ending March 30, 2001.

• Revenues for the first quarter of 2001 increased 85 percent to $5.6 million, up from $3.0 million in the first quarter of 2000.
• Gross profit for the first quarter of 2001 was $2.0 million, compared to breakeven in the first quarter of 2000.
• Operating losses for the first quarter of 2001 were $3.1 million, compared to a loss of $5.4 million in the first quarter of 2000. Operating losses for the first quarter of 2001 includes a non-recurring charge of $209,000 related to a staff reduction in connection with the company's Five-Point Plan to accelerate its timeline to profitability.
• Net loss from operations in the first quarter 2001 was $0.26 per share, compared to a loss of $0.48 per share for the first quarter 2000.

"Online Resources enjoyed another strong quarter as we continued our march to profitability. We continued our strong revenue growth, primarily due to a 138 percent increase in users over the prior year," said Matthew P. Lawlor, Chairman and Chief Executive Officer of Online Resources. "We expanded our gross profit margin for the 9th consecutive quarter to 34 percent, as higher recurring user fees were spread over our relatively fixed cost base. We also kept our overhead expenses stable, resulting in a 27 percent decrease in operating losses from $4.2 million in the fourth quarter 2000 to a $3.1 million loss in the first quarter 2001.

"We were particularly pleased with the launch of our Five-Point Plan to accelerate our timeline to profitability. With the slow-down in the economy, it was the right choice to focus on harvesting our large base of existing clients to expand revenues and achieve operating efficiency. We spent many years developing our financial institution distribution channel and we are confident that we are only beginning to mine its ultimate potential."

The company reported the following highlights of its Five-Point Plan:

Harvesting Client Base

• The company signed 171 contracts for additional products and services, such as for service upgrades, training, web sites, integrated Quicken access and other new products;

Co-Funded Marketing

• The company signed 58 contracts with clients to co-fund marketing programs for increased consumer adoption of the company's banking and bill payment services;

Competitive Pricing

• The company renewed 24 financial institution contracts, and used the opportunity to bring them in line with current market pricing;

Automating Processes

• The company implemented five automation initiatives resulting in more than $600,000 in annualized cost savings;

Reduced Overhead

• The company completed a 9 percent reduction in staff and is now moving forward with other overhead controls.

"We're right on track," Lawlor stated. "We expect to reach profitability in mid to early 2002, and provide continued high growth and profit improvements for the years thereafter."

Second Quarter 2001 and Year 2001 Business Outlook

The following statements are forward-looking, and actual results may differ materially.

Second Quarter of 2001

• The company expects revenue to increase 10 to 13 percent versus the first quarter of 2001. This is consistent with revenue growth in the first quarter of 2001 over the fourth quarter of 2000.
• Gross profit percentage is expected to improve from 34 percent in the first quarter of 2001 to approximately 35 to 37 percent. The company expects improved margins to continue as the growth in recurring user fees is leveraged against relatively fixed costs.
• Operating loss is expected to decline 10 to 14 percent versus the first quarter of 2001. The company's losses continue to decrease because of the benefits of greater efficiencies in operations and control of overhead along with continued growth in revenue.

Full Year 2001

In January 2001, the company issued guidance for the full year 2001. There are no material changes in the outlook since that date. The following reiterates that guidance.

• The company expects revenue to increase approximately 65 to 75 percent versus the prior year.
• Gross profit percentage is expected to improve to approximately 35 to 40 percent.
• Operating loss is expected to decline approximately 40 to 50 percent versus the prior year, leading to profitability in the year 2002.

The company will host a conference call discussing this announcement on Wednesday, April 25, 2001 at 5:00 p.m. EST, which is open to the public by dialing toll free 1-877-817-7084. The Conference Call Web Cast and 2001 Outlook will be posted on the company's Web site.

Online Resources Corporation (www.orcc.com), a leading Internet application service provider, offers a comprehensive suite of e-financial services. Founded in 1989, the company provides its QuotienSM Internet banking, bill payment, customer care and other Web-based financial services to over 500 financial institutions with approximately 400,000 consumer and small business end-users. As part of its suite of services, the company processes approximately 10 million bill payments per year, clearing over $2.5 billion. An integrated database enables seamless user support, targeted marketing and personalization. Clients and users benefit from a simple yet powerful Internet solution, backed by an end-to-end service quality guarantee and bundled pricing advantages.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K, latest 10-Q, and S-3 as filed with the Securities and Exchange Commission. These factors should be considered in evaluating the forward-looking statements, and undue reliance should not be placed on such statements.

• First Quarter 2001 Comparative Operating Data
• Year-to-Year Quarterly Operating Data
• Statements of Operations
• Condensed Balance Sheets