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Online Resources Reports Strong Fourth Quarter And 2000 Year

Year-to-Year Quarterly Operating Data (*10)

  Year 1999 Year 2000
1Q99 2Q99 3Q99 4Q99 1Q00 2Q00 3Q00 4Q00
Financial Data
Revenue ($M) $1.6 $1.9 $2.2 $2.5 $3.0 $3.5 $4.2 $5.0
Gross profit ($M) $(0.3) $(0.1) - - - $0.3 $0.9 $1.3
Loss from operations ($M) $(3.0) $(3.1) $(3.3) $(4.3) $(5.4) $(5.0) $(4.6) $(4.2)
Actual Users
Total users (#K, note 1) 63 81 107 135 166 218 294 352
Total transactions (#M, note 2) 2.2 2.5 3.0 3.9 5.3 6.6 8.0 9.7
Bill payments (#M, note 3) .4 .5 .6 .8 1.1 1.3 1.6 1.9
Enabled Potential Users
Financial institutions launched (note 4) 203 238 260 296 324 352 383 444
Checking accounts (#K, note 5) 4.9 5.5 6.4 6.9 7.1 7.4 7.6 8.4
Total account holders (#M, note 6) 8.7 10.0 11.7 12.9 13.4 13.8 14.0 15.5
Total Potential Users
Financial institutions signed (note 7) 305 339 369 377 408 453 480 508
Checking accounts (#M, note 8) 6.5 7.0 7.5 7.6 7.7 8.3 8.6 8.9
Total account holders (#M, note 9) 12.0 12.9 14.3 14.5 14.8 15.7 16.0 16.5

Notes

  1. Includes billable enrolled users at Online Resources ("ORCC") financial institution clients
  2. Includes banking transactions, bill payments, customer care contacts, EFT authentications and e-finance transactions
  3. Includes bill payments only, where ORCC processes both consumer debit and biller credit, acting as Consumer Service Provider
  4. Number of financial institution clients who have completed implementation, and which support live consumer transactions
  5. Total checking accounts held at client financial institutions who have launched ORCC services
  6. Total account holders at client financial institutions who have launched ORCC services
  7. Total number of financial institution clients who have contracted for ORCC services (in process of implementation or fully launched)
  8. Total checking accounts held at client financial institutions who have contracted for ORCC services
  9. Total account holders at client financial institutions who have contracted for ORCC services
  10. * The statements of operations were restated to reflect the adoption of Staff Accounting Bulletin ("SAB") No. 101, "Revenue Recognition in Financial Statements," as of January 1, 2000 and retroactively for 1999 on a pro forma basis.

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Media Contact: Dorothy Thompson of Online Resources,
703.384.5328
dthompson@orcc.com
Investors Contact: Carl D. Blandino, CFO of Online Resources,
703.394.5100
cblandino@orcc.com