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Online Resources Reports Strong Fourth Quarter And 2000 Year

Fourth Quarter 2000 Comparative Operating Data

  Year to Year Quarters Sequential Quarters
4Q99 4Q00 %Chg 3Q00 4Q00 % Chg
Actual Users
Total users (#K, note1) 135 352 161% 294 352 20%
Total transactions (#M, note 2) 3.9 9.7 149% 8.0 9.7 21%
Bill payments (#M, note 3) 0.8 1.9 138% 1.6 1.9 19%
Enabled Potential Users
Financial institutions launched (note 4) 296 444 50% 383 444 16%
Checking accounts (#M, note 5) 6.9 8.4 22% 7.6 8.4 11%
Total account holders (#M, note 6) 12.9 15.5 20% 14.0 15.5 11%
Total Potential Users
Financial institutions signed (note 7) 377 508 35% 480 508 6%
Checking accounts (#M, note 8) 7.6 8.9 17% 8.6 8.9 3%
Total account holders (#M, note 9) 14.5 16.5 14% 16.0 16.5 2%

Notes

  1. Includes billable enrolled users at Online Resources ("ORCC") financial institution clients
  2. Includes banking transactions, bill payments, customer care contacts, EFT authentications and e-finance transactions
  3. Includes bill payments only, where ORCC processes both consumer debit and biller credit, acting as Consumer Service Provider
  4. Number of financial institution clients who have completed implementation, and which support live consumer transactions
  5. Total checking accounts held at client financial institutions who have launched ORCC services
  6. Total account holders at client financial institutions who have launched ORCC services
  7. Total number of financial institution clients who have contracted for ORCC services (in process of implementation or fully launched)
  8. Total checking accounts held at client financial institutions who have contracted for ORCC services
  9. Total account holders at client financial institutions who have contracted for ORCC services
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    Media Contact: Dorothy Thompson of Online Resources,
    703.384.5328
    dthompson@orcc.com
    Investors Contact: Carl D. Blandino, CFO of Online Resources,
    703.394.5100
    cblandino@orcc.com