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MCLEAN, Va. — Feb. 1

MCLEAN, Va.--(BUSINESS WIRE)--Feb. 1, 2001--Online Resources Corp. (Nasdaq: ORCC), a leading Internet application service provider to financial institutions, today announced the appointment of Raymond T. Crosier as president and chief operating officer of the company.

Crosier has served as an Executive Vice President since July 1999. He reports to Matthew P. Lawlor, chairman and chief executive officer of Online Resources. "This appointment consolidates operating responsibility for delivering on our recently announced 5-point initiative to reach profitability," said Lawlor. "Our company has experienced enormous growth over the past four years. Ray's foremost objective over the short-term will be to ensure we translate that strong growth performance into profits. He has the leadership qualities and the objective sense of urgency to drive our profitability plan to successful completion on time, as promised. Ray is a proven performer, and clearly exemplifies our company's core values and commitment to our shareholders, clients, partners and employees."

Crosier, 45, joined Online Resources in 1996 with over 20 years management experience in payment systems, transaction processing and financial services technology. Before joining Online Resources, Crosier served as a vice president, sales and customer service for First Data Corporation's TeleCheck subsidiary. Crosier is a graduate of the University of Virginia. Online Resources Corporation (http://www.orcc.com), a leading Internet application service provider, offers a comprehensive suite of e-financial services. The company provides proprietary Quotien SM Internet banking, bill payment, customer care and other Web-based financial services to approximately 500 financial institutions with 300,000 consumer and small business end-users. As part of its suite of services, the company processes approximately 9 million bill payments per year, clearing $2 billion. An integrated database enables seamless user support, targeted marketing, and personalization. Clients and users benefit from a simple yet powerful Internet solution, backed by an end-to- end service quality guarantee and bundled pricing advantages. Online Resources was founded in 1989.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specifically factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Form 10-K as filed with the Securities and Exchange Commission.