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MCLEAN, Va., April 26, 2000

Online Resources & Communications Corporation (Nasdaq: ORCC), a leading application services provider for Internet banking and bill payment services, today reported financial and operating results for the first quarter ended March 31, 2000, and revised its earnings per share (EPS) calculation for the year ended December 31, 1999.

FINANCIAL HIGHLIGHTS

- Revenues for the first quarter of 2000 increased 109% to $3.1 million, compared to $1.5 million in the first quarter of 1999;

- Gross profit for the first quarter of 2000 improved to $48,000, compared to a gross loss of $402,000 in the first quarter of 1999;

- Loss from operations for the first quarter of 2000 increased to $5.3 million, compared to $3.1 million for the first quarter of 1999;

- Net loss from operations for the first quarter of 2000 increased to $0.48 per share compared to a pro forma loss per share of $0.42 (fully diluted for convertible preferred stock) for the first quarter of 1999.

First quarter revenues increased and gross profit improved primarily because of the increase in consumer end-users, where the company earns recurring fees and an increase in transactional bill payment volume. Operating losses increased primarily due to increased marketing expenditures, systems scale-up and product development.

OPERATING HIGHLIGHTS

The company recently completed an intensive review of its key metrics, including its financial institution client base, used for industry performance comparisons. As a result, the company consolidated revenue categories, established new operating metrics and adjusted the number of financial institution clients launched and under contract. These changes better conform to evolving industry reporting practices and reflect client consolidations, terminations, at-risk implementations, internal customer growth and acquisitions. This change in operating metrics has no impact on past financial results of the company.

During the first quarter of 2000:

- Forty (40) additional financial institution clients were signed. Collectively, these new clients have an estimated 558,000 account holder relationships (including 284,000 checking-type accounts) to which the company may potentially sell its services;

- Thirty-two (32) additional financial institution clients were launched. Collectively, they have an estimated 730,000 account holder relationships (including 322,000 checking-type accounts) to which the company may potentially sell its services;

- Thirty-two thousand (32,000) additional end-users enrolled. As of March 31, 2000:

- Four hundred eight (408) clients are under contract. They collectively have an estimated 14.8 million account holder relationships (including 7.7 million checking-type accounts). This compares with 305 clients under contract in the first quarter of 1999, with an estimated 12 million account holder relationships (including 6.5 million checking-type accounts);

- Three hundred twenty-four (324) clients are launched. They collectively have an estimated 13.4 million account holder relationships (including 7.1 million checking-type accounts). This compares to 203 clients launched in the first quarter of 1999, with an estimated 8.7 million account holder relationships (including 4.9 million checking-type accounts);

- One hundred sixty-six thousand (166,000) end-users are enrolled, a 182% increase compared to the first quarter of 1999 and a 23% increase compared to the fourth quarter of 1999.

Attached for comparison are the company's revised key operating metrics for the prior four quarters.

OTHER HIGHLIGHTS

- Financial institution clients may now universally deploy the banking portion of the company's services free of monthly charges. Approximately 100 of our existing clients have expressed an interest in the new plan;

- The company announced a major initiative to incorporate bill presentment into its industry leading bill payment service. The company is the lead financial institution consumer service provider (CSP) for MasterCard's enhanced RPPS network;

- Participation in the company's consumer marketing initiative includes 110 clients, conducting 225 programs.

REVISED EPS CALCULATION FOR DECEMBER 31, 1999

We are revising the "Net loss per share attributable to common shareholders" for the year ended December 31, 1999, as a result of a recently discovered error in the calculation of the average shares outstanding. The "Net loss per share attributable to common shareholders" for the year ended December 31, 1999, is revised to $2.45 compared to the reported net loss of $2.10. This revision had no effect on the reported operating results of the company or the "Pro forma loss per share from operations" of $1.46 for the year ended December 31, 1999.

"We just completed our fourth consecutive quarter reporting as a public company where our year-over-year revenue increases approached or exceeded 100%, " said Matthew P. Lawlor, chairman and CEO. "We continue to improve margins and key metrics, and we are encouraged by the reaction to our free Internet banking program, which positions us well for later this year."

Online Resources & Communications Corporation (http://www.orcc.com) is a leading outsourcer of privately branded Internet financial services for regional and community banking institutions. The McLean, Virginia-based company has over 400 institutional clients nationwide. The company provides consumer bill payment and banking services and aggregates lending, insurance, securities trading and investment services. Online Resources performs real-time processing through its patented EFT gateway and full customer service for client institutions and their retail customers, giving their clients a seamless "hub" solution with a single point of accountability and control.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specific factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Registration Statement on Form S-1 as filed with the Securities and Exchange Commission.

• Key Operating Metrics for the Past 4 Quarters
• Condensed Statement of Operations (Unaudited)
• Condensed Balance Sheets