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Online Resources Unveils New Internet Banking & Bill Payment Software

MCLEAN, Va., Mar. 1, 2000

Online Resources & Communications Corp. (Nasdaq: ORCC), a leading provider of Internet banking and bill payment services, today unveiled its new Internet banking and bill payment software that's designed to both increase consumer adoption due to its sleek, easy-to-navigate "look and feel" and enhanced functionality and to increase the marketing capabilities of financial institutions.

"Making the user experience easy, efficient and enjoyable is key to increasing adoption of Internet banking and bill paying," said Ray Crosier, chief operating officer. "Along with new features, we've made our Internet software more user-friendly by making the bill paying service an intuitive application through replication of a paper check online, and requiring fewer clicks to complete transactions.

"Because many consumers interact with their financial institution only online, we felt it important to make the institutions' online marketing capabilities extremely robust," Crosier said.

New features include:

  • Multiple bill payments on a single screen — Consumers can pay several bills from one screen to make bill paying faster than ever, with far fewer clicks.
  • Account information sorting — Consumers can sort scheduled or completed bill payments by date, payee, amount or payee type.
  • Global messaging — Financial institutions and Online Resources can easily send and change marketing messages to consumers.
  • Greater branding capabilities — Financial institutions can easily choose and test color schemes that complement their logos and corporate colors, making their Web sites "virtual branches."
  • Quality guarantee reminder — The check image screen includes an interactive reminder specific to each payee, so consumers can automatically see how many business days—guaranteed—it takes to pay any particular bill while they are performing the transaction.

The new consumer software can be seamlessly integrated with MyWay.com, which is co-branded for each institution and allows institutions' customers to personalize their start pages with their preferred content and be but one click away from their financial institution and their money. The software also will integrate the other value added services Online Resources offers on behalf of its clients—investment information, securities trading, online loan approvals, insurance and small business cash management.

In the Windows environment, the software is compatible with Internet Explorer® 4.01 and higher, Netscape Navigator® 4.06 and higher, Quicken® 1999 and higher and Microsoft Money® 1999. In the Mac environment, it is compatible with Netscape Navigator 4.5 and higher and Quicken 2000. The software also will be compatible with AOL 5.0 in the near future.

Now in the final stages of beta testing, the new software will be available early next month. Because it was developed in such a flexible manner, enhancements will be easier to add in the future and require less time to get to market. Additional functional enhancements will be released in early Q2.

Online Resources & Communications Corporation (http://www.orcc.com) is a leading outsourcer of privately branded Internet financial services for regional and community banking institutions. The McLean, Virginia-based company has more than 400 institutional clients nationwide. It provides consumer bill paying and banking services and aggregates lending, insurance, securities trading and investment services. Online Resources performs real-time processing through its patented EFT gateway and full customer service for client institutions, giving them a comprehensive "hub" solution from a single vendor. Client consumer marketing programs are conducted under the bankonline.com co-brand.

This news release contains statements about future events and expectations, which are "forward-looking statements." Any statement in this release that is not a statement of historical fact may be deemed to be a forward-looking statement. Such forward-looking statements involve known and unknown risks, uncertainties and other factors which may cause the company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Specific factors that might cause such a difference include, but are not limited to: the company's history of losses and anticipation of future losses; the company's dependence on the marketing efforts of third parties; the potential fluctuations in the company's operating results; the company's potential need for additional capital; the company's potential inability to expand the company's services and related products in the event of substantial increases in demand for these services and related products; the company's competition; the company's ability to attract and retain skilled personnel; the company's reliance on the company's patents and other intellectual property; the early stage of market adoption of the services it offers; consolidation of the banking and financial services industry; and those risks and uncertainties discussed in filings made by the company with the Securities and Exchange Commission, including those risks and uncertainties contained under the heading "Risk Factors" in the company's Registration Statement on Form S-1 as filed with the Securities and Exchange Commission.

Online Resources Contact: Robert Griendling,
703/978-4686,
bob@griendling.com