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Online Resources’ Virtual Collection Agent Overview

The Virtual Collection Agent AT-A-GLANCE
  • An online “virtual” collection agent.
  • Allows debtors to self-cure online 24/7/365.
  • Presented entirely under your brand.
  • Debtors offered multiple payment methods to pay NOW or make a promise-to-pay.
  • Debtors offered all payment options: Flexible Payments, Balance Liquidations, “Best Offer” Settlements.
  • Payment programs offered against your guidelines.

Agency Benefits
  • Integrated, cost-effective alternative to phone contacts.
  • Fully branded.
  • Lowered operational expenses.
  • Improved liquidation rates.
  • Verifies existing and captures new information.
  • Detailed Activity Reports.
  • Full suite of administrative tools.

Debtor Benefits
  • Self-cure anytime, 24/7/365 — online.
  • No embarrassment, because there’s no agent to talk with.
  • Only online service with all payment program options.
  • Easy to follow, for all categories of debtors, in all stages of delinquency.
  • Budget Calculator.
  • Educational Content.

Do You Have Just One Minute?
That’s all it takes to learn how The Virtual Collection Agent can lower your operating costs, and improve your
liquidation rate.
Click Here


The Must-Read Report
That Can Help You Lower
Your Costs and Increase
Your Profits.
In the Champion-Challenger Report, a Top 3 Card Issuer pilot study showed a convincing uplift in payments of 155 basis points, an improvement of liquidation rates of 53 basis points, and corresponding operational savings. In addition, a high percentage of no-contact accounts used the site, with many logging on late at night or on weekends.
Click Here to Receive
Your Copy


Not Only Does The Virtual Collection Agent Lower Costs, But It Also Wins Awards.
Online Resources has received the prestigious Collections Technology Excellence Award from Collections
Technology News.
Click Here to Read About
the Award