

We make sure that The Virtual Collection Agent™ is your brand, your agent, your service. From the logo to the font styles to the graphics, it’s your branding needs that drive it all.
And while your debtors will appreciate the control The Virtual Collection Agent gives them, you’ll like how it can be customized — from the text, to column headings, to colors, to selecting the features options you need, to setting up payment program rules that follow your guidelines. You’ll also be able to view the account information online, see communications about previously sent payments, Rejection Survey results for those debtors who rejected Payment Programs, and Payment Program enrollment.
What’s more, you’ll get all categories of reports online — Site Payment, Promise to Pay, Payment Programs Enrollment by Delinquency Stage, Payment Programs by Specific Program and Site Activity. Plus, our online Call Center Workstation lets your staff view account information details.
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