

After they log on by using their account number and social security number (or whatever data you require), debtors are given a personalized screen that details everything about their debt’s age and amount. They can then go directly to Online Payments to utilize one of the payment options available to them. They can also apply for a payment program online, or make a “Best Offer” settlement. And, of course, follow up with an online payment.
Online self-curing isn’t any easier or more complete than this.
The Virtual Collection Agent holds the debtor’s hand, and captures all their information.
To further enhance the debtor’s participation, The Virtual
Collection Agent is designed to be very easy to use. But as they are using it, all the relevant information you need is being captured: verified contact information: phone numbers, email, mailing address, and the method and the time that’s best to reach them.
|